CCM - Contact to Cash Management

Pragmatic and Practical Software that Adds Value, from Applied Technologies Limited.

WHO BENEFITS FROM CCM ?

CCM is software designed to meet the needs of the smaller businesses – by which we mean those businesses where the whole team have often to wear several different hats, if not daily, then quite frequently, in support of their colleagues. This is in contrast to the typical software from large scale vendors, whose offerings are generally designed for the 'departmentalised', 100+ employee businesses, as these are considered by them to be 'small'.

What this difference means in practice is that CCM has been built using the KISS principle: "Keep It Simple and Smart"; rather than the "specialist modules" principle designed, it can seem at times to many users, with the aim of maximising the vendors ability to charge for increments of functionality, rather than to meet the users real needs.

The principle benefit delivered by KISS to CCM users is an early return on investment, as a result of:

● speedy start-up, as there is no need for complex or extensive data loading

● straighforward routines, simple to learn, minimise training time and support costs

● the comprehensive, fully integrated, routines allow progressive implementation

● pricing avoids the need for a large scale initial investment

THE SCOPE OF CCM

CCM delivers functionality to support all operational, administrative and accounting activities from making first contact with a prospective customer or supplier through to accounting for the transactions in the statutory accounts. The system enables users to maintain a full history of contacts, communications, transactions, and costs including quotations, orders, purchases, payments, deliveries, etc..

CCM functionality is delivered in a single, fully integrated, multi-user software package. Ease of use is ensured by our unique Customer and Supplier Management Centres that enable all aspects of any business relationship to be accessed, amended and updated readily from the same location.

In addition to collecting and safeguarding vital business data, standard routines integral to CCM analyse and process the data to provide information that supports effective decision making,

	Business Development
	Contact Management
	Sales Progressing
	Products
	Planning and Forecasting
	Purchasing
	Stock
	Works Order Processing
	Despatch Processing
	Invoicing
	Accounts
	System Administration